Cxentrix Solutions

Our Solutions

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We Provide End-to-End Call Center Services

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E-ticaret şirketlerinde müşteri hizmetleri, rekabetin ve marka sadakatinin belirleyici unsurlarından biridir.
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Communication in educational institutions is not only a means of informing, but also a tool for building loyalty.
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Customer interaction for energy companies is not limited to subscription processes — it also includes billing notifications and fault reporting.
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Communication is life. In the healthcare sector, this statement is not merely a metaphor, but a necessity.
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In financial services, the call center is not just a support line, but also a bridge of trust.
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The telecommunications sector, due to its large customer base and high call volume, call center...
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In the insurance industry, call centers do more than just provide information; they build trust.
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Communication in the tourism sector is not just about the booking process; it's about the vacation experience...
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Communication in the retail sector is not limited to the moment of sale; it also encompasses loyalty, brand perception, and...
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Because we manage not just calls, but success.

Unlike traditional call center software, Logic CC is a platform that interprets data, directs teams, and continuously improves the customer experience.

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Not Traditional, Smart Operations

We don't just take calls, we learn from every call. Thanks to our AI-powered analytics infrastructure, you can instantly see customer intent, agent performance, and campaign efficiency, allowing you to take the necessary actions quickly.
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Data-Driven Decisions

You manage operations based on evidence-based data, not feelings. Through our dashboards, you can access real-time KPI tracking, agent scores, call duration, sales conversion rates, and more with a single click.
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Structure Suitable for Every Level

We are an end-to-end communication solution offering an easy interface for representatives, detailed tracking tools for team leaders, strategic reports for operations managers, and performance summaries for senior management.
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3 M+
Successful Call
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20 +
Integrated System
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500 +
Satisfied Agent
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500 +
AI Solutions
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1750 +
Olumlu Geri Bildirim
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4560 +
Tamamlanmış Proje
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What customers said about our ‘Tekone’

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