Cxentrix Solutions

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We offer All Call Center Services End-to-End

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Logic CC is an end-to-end communication management platform that manages all call center processes with a multi-channel, AI-powered and performance-focused approach.
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Logic AI is an AI-powered analytics and decision support system that analyzes call center interactions and extracts meaningful insights from agent and customer communications.
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Logic E-Sign is a fast, secure, and legally compliant electronic signature solution designed to meet the needs of the digital era.
İncele
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14 +
Years of Experience
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Cxentrix Solution is a next-generation call center and operations management platform that transforms customer interactions into data, and data into success.

We don't just manage call center operations — we make them measurable, analyzable, and improvable.

From sales support to collections and customer retention, we empower your teams with data-driven insights, AI-powered support, and measurable outcomes. Based in Istanbul, our technology and operations teams manage customer experience end-to-end for hundreds of brands, both locally and globally. For us, every call is an opportunity, every piece of data is a decision, and every agent is a value.

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We Offer Advanced Solutions to help grow your online business

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Because we don't just manage calls - we manager success

Logic CC is not just another call center software. It’s a platform that turns data into insights, guides teams with intelligence, and continuously improves the customer experience.

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Not Traditional, but Smart Operations

We don't just take calls — we learn from them. Thanks to our AI-powered analytics infrastructure, you can instantly monitor customer intent, agent performance, and campaign efficiency — and take necessary action without delay.
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Data-Driven Decisions

Don’t rely on gut feeling — manage operations with evidence. With our dashboards, you can track KPIs, agent scores, talk time, customer satisfaction rate, and much more — all with a single click.
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A Structure for Every Level

From user-friendly tools for agents to detailed monitoring tools for team leads, and strategic reports for management — we provide an end-to-end communication solution tailored to every level.
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3 M+
Successful Calls
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20 +
Integrated Systems
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500 +
Happy Agents
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500 +
AI-Powered Solutions

Who We Work With

At Cxentrix Solution, we build partnerships that strengthen customer communication processes, increase efficiency, and boost conversion rates.
We work with medium to large-scale companies across various sectors, helping them enhance customer experience through comprehensive systems and technologies.
With our tailored solutions in telecommunications, finance, retail, healthcare, education, and technology, we create value for every industry.
Our goal is to make operations smarter and more effective for our clients.
By partnering with us, you gain access to the advantages of modern technologies and a team of experienced professionals.

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Start-Up Companies

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Small & Medium-Sized Enterprises (SMEs)

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Agencies

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Corporate Enterprises

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Processes for Call Center Solutions

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Call Center Analysis

We analyze your business processes and call center operations to identify your specific needs.

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System Design and Optimization

We design user-friendly and optimized call center solutions tailored to your operations.

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AI-Powered Simulation

We create prototypes to test and improve your call center processes using artificial intelligence.

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AI & Integration

We enhance your call center infrastructure with AI-powered solutions and integrate them with systems like CRM and ERP.

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