Eliminate wasted time, paperwork, and manual errors.
Logic eSign is a secure and legally valid electronic signature solution that completely digitizes organizations’ contract and approval processes, eliminating the need for physical documents. It enables organizations to complete documented transactions with customers remotely, quickly, and within a legal framework.
The Logic eSign platform allows you to instantly send contracts and documents to your customers via SMS, email, or mobile notifications. Users can access these documents from any device, such as a smartphone, tablet, or computer, and complete the signing process in just a few steps.
This process is carried out entirely in a digital environment with legal validity, without the need for physical contact or visiting a branch. This increases customer satisfaction and reduces operational costs.
Each signing process is documented with an electronic time stamp and recorded in an unalterable manner. Logic eSign is fully compliant with KVKK (Personal Data Protection Law), eIDAS (European Union Electronic Identification and Trust Services Regulation), and other international regulations.
Every step in the system constitutes legally valid digital evidence. This provides a robust document infrastructure that is ready for audits and legal proceedings when needed.
The platform offers extensive document type support for different usage scenarios. The signing process can be easily customized for both single-document and multi-document workflows. Supported document types:
Documents can be opened for single signatures or work seamlessly in scenarios requiring multiple approvals and signatures.
Signed documents are automatically linked to customer information and stored in an integrated manner within the CRM system. The entire document process is completed in the background through automation, eliminating the need for manual intervention by customer representatives.
All documents are archived and can be quickly accessed through the system when needed. This increases operational speed and simplifies document management.
Logic eSign protects digital signature processes with high-level security measures:
Thanks to accurate guidance and readily available information, customers reach solutions faster.
Customer satisfaction surveys, Net Promoter Score (NPS), and feedback enable the measurable tracking of quality improvements.
Customer history and previous interactions are instantly displayed, saving the representative time.
Automation, self-service IVR, and efficient agent management optimize the required human resources.
Yes. Logic CC can be easily integrated with existing PBX systems, SIP infrastructure, and CRM software. Full compatibility is ensured with API and webhook support.
Logic CC offers both cloud-based and on-premise (on-site installation) options. Configuration is possible according to your company’s security policy and IT infrastructure.
The system can scale to an unlimited number of agents depending on your infrastructure. If your server resources are sufficient, hundreds of agents can work simultaneously.
Call recordings are securely stored in encrypted format on cloud-based or local (on-premise) servers, depending on your infrastructure.
By default, recordings are kept accessible for up to 12 months; however, this period can be extended according to your organization’s needs or legal requirements.
