Unlike traditional call center software, Logic CC is a platform that interprets data, directs teams, and continuously improves the customer experience.
Not Traditional, Smart Operations
We don't just take calls, we learn from every call. Thanks to our AI-powered analytics infrastructure, you can instantly see customer intent, agent performance, and campaign efficiency, allowing you to take the necessary actions quickly.
Data-Driven Decisions
You manage operations based on evidence-based data, not feelings. Through our dashboards, you can access real-time KPI tracking, agent scores, call duration, sales conversion rates, and more with a single click.
Structure Suitable for Every Level
We are an end-to-end communication solution offering an easy interface for representatives, detailed tracking tools for team leaders, strategic reports for operations managers, and performance summaries for senior management.